On the Apple Store's 10th Anniversary, a Look Back and Forward

Dealnews
I stopped at an Apple store recently and was impressed by the sales reps and how the organization dedicates itself to helping customers learn how to operate their products.
These days a person with little or no computer experience can buy a good netbook for under $250 at Wal-mart and get into computing. But I can see someone paying for those fine Apple products and the accompanying education to make sure there is someone there to help them solve computer puzzles.