Feb 15, 2008

WKOW-TV Troubleshooter Kim Sveum warns about getting your checking account debited without realizing it

After you buy tickets on movieFone.com, a screen, commonly called a pop-up window appears and asks you to take a survey to receive a rebate on the tickets you just bought.
By filling out the survey, you've given another company access to your credit card info that you just used to buy the movie tickets and you've signed up for a program that charges you monthly to be part of a club that offers travel discounts.

Jewelry shopping tips/Glen Loyd on WMTV's morning show

Feb 14, 2008

PUBLIC INVESTIGATOR: TAKING TIPS, CHASING LEADS/ ELLEN GABLER

Milwaukee Journal: "The retired law professor said he spent more than four weeks, 45 phone calls and countless hours winding through phone trees and talking to customer service representatives before his phone numbers finally worked right."

Feb 9, 2008

WTMJ-TV says it is Dirty Dining

If you dine out in Milwaukee don't miss this series!

Feb 4, 2008

Life on a door-to-door magazine crew

This video from the New York Times shows the explotation of young people and how they are taught to lie and steal from customers. (13 minutes or so)

Feb 2, 2008

Kent Wainscott of WISN-TV tests fire safe cigarette

An interesting report that I missed when it aired a few months ago

Old carbon monoxide detectors can stop detecting

Replace old carbon monoxide detectors

Jan 26, 2008

Fortunes in foreclosures? Get rich quick in real estate?

After I stand in front of get-rich-quick meetings in Wisconsin hotels and warn consumers about questionable practices, I sometimes hear from John Reed, a national expert in real estate who shares my opinion that these meetings are mostly worthless and likely to put you in debt. John is quoted in this encore article in cnnmoney.com

Two video reports on why you should use a credit card instead of a debit card

Woman upset with double debits to her checking account



Below: The cost of questionable vacations

Consumer Reports on restless leg syndrome TV commercials

Jan 20, 2008

This space was going to warn about Superbowl scams. Instead, here is the "another-one-bites-the-dust" bird boogie:

You can bail out of this silly video after a minute or so...There's nothing new then.

Criminals con utilizing operators for the deaf



Criminals email relay operators and get them to make calls and unwittingly set up victims.

Jan 12, 2008

Be wary of questionable contractors

A storm of questionable contractors are flooding Wisconisn communities hit by tornados.

Thanks

The Milwaukee Journal linked to our video showing electronic devices used to steal our identies.

Jan 5, 2008

Madison couple in foreclosure face additional threats

Advice from the WI Office of Privacy Protection



David Tatar, a Wisconsin Consumer Protection manager, demonstrates electronic devices used in ID theft and talks about what he's learned during the first year of the Office of Privacy Protection

Receive email on your cell phone

New York Times video

Criticizing a lawyer is free speech

Lawyer suing lawyer rating service loses

Jan 4, 2008

Jan 2, 2008

Feds share $40 coupon to help with TV transition

Washington Post: "Millions of $40 government coupons became available Tuesday to help low-tech television owners buy special converter boxes for older TVs that might not work after the switch to digital broadcasting."

Dec 25, 2007

Here's how easy it is to break into your luggage

Toy packaging creates headaches for parents



The reporter in this story uses a variety of potentially dangerous tools to make his point about how hard it is to open toy packages. It's a good point. Several years ago, I required hand surgery after using a scissors to remove plastic wrapping.

Dec 23, 2007

Weights and Measures inspectors protecting you from overcharges

Milwuakee Journal analyzes statistics from weights and measures inspections

Dec 19, 2007

Consumers will keep on paying for new TV's on monthly utility bills

Some of those new flat screen TV's use a lot more electricity than the old ones.

Dec 13, 2007

Dec 12, 2007

Mike Ivey: Gift cards: the $8 billion sucking sound

The Madison Capitol Times' Mike Ivey on gift cards

Dec 8, 2007

Gift check giving and receiving advice from Slate's Dear Prudence

Consumer Reports on how to get the lowest price when online Christmas shopping

Consumer Reports says that dynamic pricing means that you may be charged more than someone else when shopping on line.

Contractor prosecuted after WI Consumer Protection investigates

Milwaukee Journal-Sentinel reports on questionable contractors and how to avoid them.

Dec 6, 2007

Analysis of identity theft statistics

"Between 2004-2006 there was a significant increase in theft via the Internet, lost or stolen wallets, and home and car robberies." This is an interesting analysis of identity theft during 2006.

Nov 21, 2007

Grace period getting shorter for paying credit card bills

To avoid getting late payment fees, pay attention to notices from your bank.

Coupons from cell phones

Here is an example of what might be coming to your community.

Coping with cell phone spam

The spam coming in on cell phones costs you money.

Is your password a pushover?

To many of us are guilty of using weak passwords.

Nov 18, 2007

Cranky over cell phone charger

Hand cranked cell phone charger said not to be worth it.

Nov 16, 2007

Consumers misunderstand privacy notices

Those privacy notices you get in the mail may not be what you think they are. After the first paragraphs where the company tells you how important your privacy is, they may go on to tell you that they are actually sharing your private information.

Staying safe and getting the best deal online

Optical stores flunk test

Problems with your eyes could be problems with your glasses.

Study finds many retailers easy to hack

Alleges that criminal can go down the street with a laptop and harvest and steal identities.

Nov 4, 2007

WKOW-TV warns about a new credit card scam

You can stop financial junk mail starting in January

Congress says financial companies have to offer you opt outs for junk mail.

Questionable marketing gets around No Call List

Some companies are trying to get you to unknowingly sign off on the No Call List.

More help for the U.S. Consumer Product Safety Commision?

Kipplinger's reports that Congress may provide more funding for the U.S. Consumer Product Safety Commission.

What to look for when purchasing a computer

Walt Mossberg's advice when buying a new computer.

Oct 27, 2007

Keeping your car's repair codes a secret from you

The debate over car manufacturers keeping repair codes confidential.

10 ways to save on energy costs

Consumer Reports magazine on what you can do to save energy.

Oct 19, 2007

Consumer complaints about Google

Google helps millions, but some consumers are unhappy.

When your significant other is your computer

We may be spending more time with our computers than with our loved ones.

Oct 14, 2007

The 6 most common fake check scams

Scammers using fake checks are taking a ton of money out of Wisconsin communities. You will never be scammed this way if you are suspicious of checks coming from strangers and refuse to wire or send money cards to them.

Dime stores have turned into dollar stores and then some

Although they are sometimes criticised for the quality of their products, dollar stores are fun and offer bargains. But I recently learned that not all stores with "dollar" in their names are alike.

When my 6-year-old granddaughter asked me to take her to a dollar store in her hometown, I found two stores very close to each other. But when we went into them, she kept finding items that cost $3, $5, and $7.

Now I don't mind a store selling $7 items, I just think the store should change its advertising to say "dollars" store.

Best Buy adds disclaimer to in-store web lookalike advertising

Best Buy customers can access price information at in-store kiosks by clicking on a tab labeled "BestBuy.com," even though they are really not connecting to the internet site. Because in-store prices may be higher, a disclaimer has been added.

Free phone service listens to your calls and displays relevant ads

Former intelligence officers give away free phone service to young people in exchange for listening to what they say.

Oct 13, 2007

Many online retailers don't answer emails

If you feel like your online complaints are going unanswered, you may be right. Glen Loyd from the state Office of Consumer Protection joined WLUK-TV'S Good Day Wisconsin with the results of a new survey about online retailers.

Oct 7, 2007

We've learned a lot about ID theft during the first year of the Office of Privacy Protection

We are here for journalists interested in ID theft in Wisconsin. Recently the Janesville Gazette asked about skimming.

Unbalanced bank accounts bleed money

Young people pay $1 billion in overdraft penalties. Source of this information.

Fond Du Lac reporter buys a car carefully

A Fond Du Lac reporter sets good example for other young people in doing her home work before buying a car

177 people in Madison are waiting to check out books by Kevin Trudeau who is being sued for deceptive weight loss advertising